Operational Services
TSME provide a broad suite of operational services, which are tailored to meet the needs of the individual project. An integral part of the services we offer is the use of Maximo Asset Management software to provide comprehensive asset life cycle and maintenance management process on a single platform. This includes:
- Logging and management of help desk service calls
- Maintaining a database of the physical assets
- Generating and tracking work orders and service requests
- Procurement of small spares and materials and manage materials inventory
Our delivery strategy is flexible to ensure the best possible fit in terms of value and service standards.
The range of services we offer includes, but is not limited to, the following;
- Civil and Building Fabric
- Cleaning Services
- External Landscaping
- Infrastructure Services
- Internal Landscaping
- Mechanical Electrical Plumbing Maintenance
- Minor Works
- Other Services
Civil works & Building Fabric
We offer both planned and reactive repairs and maintenance to the interior and exterior of your development. Our dedicated team of highly skilled and trained technicians are available to help 24/7.
Cleaning Services
TSME employs experienced and knowledgeable staff that provide superior cleaning services to meet your requirements. All of our staff are professional, courteous and dedicated to exceeding your expectations.
Our services are uniquely tailored to meet your requirements, which may range from providing a sub-contract management service of your existing cleaning solution to the provision of our own extensive range of full cleaning solutions.
External Landscape Maintenance
As part of our Facilities Management service we can look after all of your external landscaping requirements, including soft landscape areas such as grassed areas, bedding plants, trees and shrubs, all via our programmed maintenance solution.
We also look after hard landscape elements such as roads, driveways, tennis courts, pools, paths, fences, gates, walls and edges, pavilions, drains, culverts, water reticulation facilities and other utilities.
Infrastructure Services
Our infrastructure division provides a full range of municipal services to large commercial, residential and industrial developments and gated communities. Our dedicated team of technicians provides a number of services, including:
Internal Landscaping
We provide a fully managed interior landscaping service to suit your requirements and enable you to maintain a healthy and welcoming environment.
Mechanical Electrical Plumbing (MEP) Services
TSME maintains and manages Heating Ventilation and Air Conditioning Systems (HVAC) and all mechanical, electrical and plumbing services that support the operation of buildings and infrastructure in a wide variety of environments.
Our fields of expertise include the following:
- Mechanical and electrical systems
- Access control
- Security & life safety systems
- Communication systems
- Building fabric
- Waste and energy management
- Energy audits and management
Minor Works
TSME can assist in the planning, management and undertaking of minor fit out works and the remodeling of building and related structures.
Other Services
TSME also manages the procurement process for a number of FM services on behalf of our clients. This service would typically encompass support services such as security, pest control, catering, vending, reprographics and mailroom services within integrated FM service contracts.
Our service includes assisting you in assessing your needs, developing the specification, approaching the market, managing the procurement process and managing supplier performance after award of contract.
